"erase ECU (clear security)"and now it does not connect us to kmanager "Off Line"

K-Series Programmable ECU installation questions / support issues
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manute
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Joined: Sun Jan 18, 2026 12:45 pm

"erase ECU (clear security)"and now it does not connect us to kmanager "Off Line"

Post by manute »

Hello, I have problems with my HONDATA KPRO3 (13482). In kmanager we click on "erase ECU (clear security)", since it was blocked with a code and now it does not connect us to kmanager "Off Line".The ecu was erased with version KManager 4.6.1. I would be very grateful if you could give me a solution.
Thank you.
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Spunkster
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Location: Hondata

Re: "erase ECU (clear security)"and now it does not connect us to kmanager "Off Line"

Post by Spunkster »

What do you mean that it was blocked with a code?
manute
Posts: 5
Joined: Sun Jan 18, 2026 12:45 pm

Re: "erase ECU (clear security)"and now it does not connect us to kmanager "Off Line"

Post by manute »

The previous tuner password-protected it to prevent copying the map. I clicked on "erase ECU" and now it won't let me do anything.
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Spunkster
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Location: Hondata

Re: "erase ECU (clear security)"and now it does not connect us to kmanager "Off Line"

Post by Spunkster »

Is the ECU in the vehicle with ignition in the on position?
manute
Posts: 5
Joined: Sun Jan 18, 2026 12:45 pm

Re: "erase ECU (clear security)"and now it does not connect us to kmanager "Off Line"

Post by manute »

Yes, it says "driver installed" and "off line"
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Spunkster
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Posts: 24133
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Location: Hondata

Re: "erase ECU (clear security)"and now it does not connect us to kmanager "Off Line"

Post by Spunkster »

Send an email to support <at> hondata.com with the following and I will issue an RMA and give you further
instructions:

Name:
Address:
Phone:
Email:
Serial#:
Description of problem:

include a link to this thread.
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