Black screen

s300 and SManager software questions & answers
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gabe1129
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Joined: Tue Nov 18, 2025 6:18 pm

Black screen

Post by gabe1129 »

How do I fix my display? At first, it was a white screen. Now it has switched to this and I cannot see or do anything. I have tried uninstalling and redownloading it, but nothing seems to work.
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Spunkster
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Re: Black screen

Post by Spunkster »

What options do you have set on the general tab?
gabe1129
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Joined: Tue Nov 18, 2025 6:18 pm

Re: Black screen

Post by gabe1129 »

This is how I have it set. However, my screen randomly goes black. Then, I cannot do anything (like the previous post's pictures). Today, it is back to being white. I do not understand why it keeps going black.
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gabe1129
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Re: Black screen

Post by gabe1129 »

It is still causing a black screen occasionally. Any advice?
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Spunkster
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Re: Black screen

Post by Spunkster »

Try updating your video card drivers.
gabe1129
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Joined: Tue Nov 18, 2025 6:18 pm

Re: Black screen

Post by gabe1129 »

It says that it is updated, but the issue is still occurring.
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Spunkster
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Re: Black screen

Post by Spunkster »

What version of windows are you using?
gabe1129
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Re: Black screen

Post by gabe1129 »

I have windows 11, version 25h2
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Spunkster
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Re: Black screen

Post by Spunkster »

Are you just putting the laptop to sleep, or are you completely shutting it down?
gabe1129
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Re: Black screen

Post by gabe1129 »

Putting it to sleep but I sometimes restart it when it goes black. However, it does not fix the issue
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