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Error with software

Posted: Sun May 16, 2021 8:40 am
by Crx89
Hi I am getting this error when I try to data log. I have a dell laptop running windows 10. Any idea on the problem?

Re: Error with software

Posted: Mon May 17, 2021 11:17 am
by Spunkster
From Help, About, what is the version of software you are using?

Re: Error with software

Posted: Mon May 17, 2021 1:16 pm
by Crx89
Version 2.7.6.0

Re: Error with software

Posted: Mon May 17, 2021 1:45 pm
by Spunkster
Have you tried rebooting the laptop?

Have you tried reinstalling the software?

Re: Error with software

Posted: Tue May 18, 2021 4:45 pm
by Crx89
yes tried both. It's weird I can get around the error but the software freezes up while data logging also.

Re: Error with software

Posted: Wed May 19, 2021 9:17 am
by Spunkster
Are you using resistor or non-resistor type spark plugs?

Re: Error with software

Posted: Wed May 19, 2021 7:21 pm
by Crx89
Resistor: NGK 4644/BKR7E V-Power

Re: Error with software

Posted: Thu May 20, 2021 9:03 am
by Spunkster
Are you using OEM or aftermarket spark plug wires?

Re: Error with software

Posted: Thu May 20, 2021 4:58 pm
by Crx89
NGK spark plug wires.

Re: Error with software

Posted: Fri May 21, 2021 8:57 am
by Spunkster
Have you tried a different laptop?