Hondata

Hi so I’m having trouble getting the program to read my Hondata flash pro I was able to manually download the drivers but it won’t read it once it’s plugged into my computer any help would be greatly appreciated

What is the serail number that is on the FlashPro?

From Help, About, what is the version of software you are using?

For-r18-us-50374

From Help, About, what is the version of software you are using?

Windows 11 and the most recent versions of flash pro

I need to know the actual version of software you are using from Help, About.

I have the version 4.6.3

When was the last time it was working?

What has changed since then?

Probably 2021 the vehicle has been down for a guest years so the issue is it works on my car I can connect to Bluetooth and everything but when I plug into computer it’s gets power but the usb light doesn’t come on

What has been changed on the vehicle since it was last working?

Nothing vehicle is still the same but the issues is the computer doesn’t read it when it’s plugged into the usb port so the actual program isn’t reading the flash pro device

Send an email to support <at> hondata.com with the following and I will issue an RMA and give you further
instructions:

Name:
Address:
Phone:
Email:
Serial#:
Description of problem:

include a link to this thread.

Okay thank you can you provide a link so I can find the email?

Okay I just send the email thanks