Flash pro not connecting

[cmuniz14]

HELP My flash pro did a firmware update then after that it won’t even connect to my laptop anymore and i’m stuck i updated the drivers and everything it gets power with the usb but it won’t recognize it

[Spunkster]

What is the serial number that is on the FlashPro?

From Help, About, what is the version of software you are using?

[cmuniz14]

Serial # FP-CTR-FK8-355131
software version 4.6.5.0