KPRO V4 chip gets hot

[Nickroy]

My k pro V4 is not connecting to my computer there is a constant red light when it is connected to my laptop and when ever I connect my phone to it it is saying maximum temperature even when I just start the car
The car is not reving pass 3000 rpm
The chip gets hot when ever this happens
Please help

[Spunkster]

What is the serial number that is on the K-Pro board inside the ECU?

[Nickroy]

Serial number: 51907

[Spunkster]

From Help, About, what is the version of software you are using?

What happens when you go to the online menu and click on erase ECU?

[Nickroy]

The ECU is not going online when connected to a computer
A static red light comes up

[Spunkster]

Send an email to support <at> hondata.com with the following and I will issue an RMA and give you further
instructions:

Name:
Address:
Phone:
Email:
Serial#:
Description of problem:

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