Hondata

Hi Hondata,
I found an issue where downloading or saving a datalog fails whenever the recording duration is too long (file size exceeds ~2MB / 2,000,000 bytes).

Is there any workaround or solution to improve or resolve this? after press save as or down

What was the length of the recording?

Spunkster wrote: Wed Sep 23, 2026 12:26 pm What was the length of the recording?

maybe 10min ~ 20min

From Help, About, what is the version of software you are using?

Spunkster wrote: Thu Sep 24, 2026 8:55 am From Help, About, what is the version of software you are using?

Software version: 4.7.7
However, this issue has already been occurring in earlier versions.

scofield wrote: Fri Sep 25, 2026 7:18 pm

Spunkster wrote: Thu Sep 24, 2026 8:55 am From Help, About, what is the version of software you are using?

Software version: 4.7.7
However, this issue has already been occurring in earlier versions.

I tried recording datalogs multiple times, and whenever a log exceeds 2 to 3 minutes, the issue occurs—making it impossible to download or save the file.

However, when I tested using a different FlashPro unit, I didn't encounter this issue at all, even when recording for over 10 minutes.

Before download or save as after downloading and saving the log, but now the FlashPro has completely crashed

With everything plugged in and the ignition in the on position, go to the Help menu and click on “send feedback”. Include a detailed description of the issue.

Spunkster wrote: Thu Oct 01, 2026 10:52 am With everything plugged in and the ignition in the on position, go to the Help menu and click on “send feedback”. Include a detailed description of the issue.

Already send feedback to Hondata support .